Privacy Notice
Utopian Game Labs Academy – Privacy Notice
This Privacy Notice provides details of the personal data we collect from you, what we do with it, how you might access it and who it might be shared with.
Our Contact Information (Data Controller)
Utopian Game Labs Academy Ltd
6 Kings Road
Henley-on-Thames
RG9 2DG
United Kingdom
Telephone: +447532152388
E-mail: [email protected]
What we do with your personal data
We process personal data only for the purpose for which they are collected. The purpose is dependent on whether you use only our website, or additionally, our services. If you use our services you are required to register and we collect your personal data. We use this personal data for the provision of the service or the performance of the contract. We may use your personal data for other similar purposes, including marketing and communications, but that will only occur in the case we have your consent or another legal justification for doing so.
From our Customers and Clients we process and retain personal data for the following purposes and periods, with the applicable legal basis.
| Processing purpose | Legal basis | Retention period |
|---|---|---|
| Customer support | 6(1)(b) – we have a contract with the data subject | Until contract completed |
| Organisation’s administration and management | 6(1)(b) – we have a contract with the data subject | Until contract completed |
| Debt management | 6(1)(f) – it’s in our legitimate interest (Business operations and due Diligence) | Until account settled |
| Legal and regulatory compliance | 6(1)(c) – we have to comply with a legal obligation | Until tax or other retention period expires |
| Gather feedback to improve our services | 6(1)(b) – we have a contract with the data subject | Until service completed |
| Communications | 6(1)(a) – we have the data subject’s consent | Until consent withdrawn |
| Marketing | 6(1)(f) – it’s in our legitimate interest (Business operations and due Diligence) | Until service completed |
| Inviting you to presentations, events, surveys and any other marketing campaigns as well as organising meetings between you and our representatives | 6(1)(f) – it’s in our legitimate interest (Communications, marketing and intelligence) | Until you opt out of receiving such communications |
| Administrative enquiries | 6(1)(e) – official authority is vested in us, the controller | Until service completed |
| Training and Development | 6(1)(f) – it’s in our legitimate interest (Communications, marketing and intelligence) | Until consent withdrawn |
| To provide you with information and services that you request from us | 6(1)(f) – it’s in our legitimate interest (Communications, marketing and intelligence) | Until consent withdrawn |
| To send you periodic updates about our business, activities, services and Content that may be of interest to you and surveys about market-related matters | 6(1)(f) – it’s in our legitimate interest (Communications, marketing and intelligence) | Until consent withdrawn |
From our Suppliers we process and retain personal data for the following purposes and periods, with the applicable legal basis.
| Processing purpose | Legal basis | Retention period |
|---|---|---|
| Budget management | 6(1)(f) – it’s in our legitimate interest (Business operations and due Diligence) | Until service completed |
| Supplier Management | 6(1)(f) – it’s in our legitimate interest (Business operations and due Diligence) | Until no longer required |
| Organisation’s administration and management | 6(1)(b) – we have a contract with the data subject | Until service completed |
From our Website Visitors we process and retain personal data for the following purposes and periods, with the applicable legal basis.
| Processing purpose | Legal basis | Retention period |
|---|---|---|
| Site management and security | 6(1)(f) – it’s in our legitimate interest (Information, system, network and cyber security) | 1 year |
| Gather feedback to improve our services | 6(1)(f) – it’s in our legitimate interest (Business operations and due Diligence) | 1 year |
| Send e-mail alerts | 6(1)(a) – we have the data subject’s consent | Until consent withdrawn |
From our Prospective Employees we process and retain personal data for the following purposes and periods, with the applicable legal basis.
| Processing purpose | Legal basis | Retention period |
|---|---|---|
| Site management and security | 6(1)(f) – it’s in our legitimate interest (Information, system, network and cyber security) | 1 year |
| Gather feedback to improve our services | 6(1)(f) – it’s in our legitimate interest (Business operations and due Diligence) | 1 year |
| Send e-mail alerts | 6(1)(a) – we have the data subject’s consent | Until consent withdrawn |
What personal data do we collect?
The personal data we collect depends on whether you just visit our website or use our services. If you visit our website, you do not need to provide us with any personal data. However, your browser transmits some data automatically, such as the date and time of retrieval of one of our web pages, your browser type and settings, your operating system, the last web page you visited, the data transmitted and the access status, and your IP address.
If you use our services, personal data is required to fulfill the requirements of a contractual or service relationship, which may exist between you and our organisation.
We collect:
- Online Identifiers
- Employment History
- Education History
- Job Title
- Work address
- Financial Details
- Banking Details
- Location Information
- Name
- Telephone contact details
- Confidential Correspondence
- Credit History
- E-mail, Social Networks
We collect your personal data from the following indirect sources
| Data subject type | Personal data type | Indirect source name |
|---|---|---|
| Prospective customers/clients | Job Title | Experian’s TargetIQ |
| Prospective customers/clients | Job Title | Experian’s TargetIQ |
| Prospective customers/clients | Job Title | Experian’s TargetIQ |
Who might we share your personal data with?
To maintain and improve our services, your personal data may need to be shared with or disclosed to service providers, other Controllers or, in some cases, public authorities. We may be mandated to disclose your personal data in response to requests from a court, police services or other regulatory bodies. Where feasible, we will consult with you prior to making such disclosure and, in order to protect your privacy, we will ensure that we will disclose only the minimum amount of your information necessary for the required purpose.
We transfer personal data to the following organisations and countries:
| Data subject type | Organisation name | Type | Country |
|---|---|---|---|
| Website Visitors | Mailchimp Inc | Processor | United States |
| Website Visitors | Solid Dev Ltd. | Processor | United Kingdom |
| Prospective Employees | Solid Dev Ltd. | Processor | United Kingdom |
| Prospective customers/clients | Zoom Video Communications, Inc. | Processor | United States |
| Suppliers | Xero | Processor | United Kingdom |
| Customers and Clients | ConnectWise Inc. | Processor | United States |
When a Processor or Controller is in a country outside the EU, we apply the necessary safeguards which may include, confirming whether the EC approves of transfers to the country, whether we need to use the EC’s model contracts or, if the transfer is internal to our organisation, commitment to Binding Corporate Rules. Details of these safeguards may be obtained by contacting us directly.
How do we look after personal data?
We limit the amount of personal data collected only to what is fit for the purpose, as described above. We restrict, secure and control all of our information assets against unauthorised access, damage, loss or destruction; whether physical or electronic. We retain personal data only for as long as is described above, to respond to your requests, or longer if required by law. If we retain your personal data for historical or statistical purposes we ensure that the personal data cannot be used further. While in our possession, together with your assistance, we try to maintain the accuracy of your personal data.
How can you access your personal data?
You have the right to request access to any of your personal data we may hold. If any of that information is incorrect, you may request that we correct it. If we are improperly using your information, you may request that we stop using it or even delete it completely.
If you would like to make a request to see what personal data of yours we might hold, you may make a request from our company website or contact us.
Where you have previously given your consent to process your personal data, you also have the right to request that we port or transfer your personal data to a different service provider or to yourself, if you so wish.
Where it may have been necessary to get your consent to use your personal data, at any moment, you have the right to withdraw that consent. If you withdraw your consent, we will cease using your personal data without affecting the lawfulness of processing based on consent before your withdrawal.
Our Supervisory Authority
You have the right to lodge a complaint with any Supervisory Authority. See our Supervisory Authority contact details below.
The Information Commissioner’s Office
Water Lane, Wycliffe House
Wilmslow – Cheshire SK9 5AF
United Kingdom
[email protected]
+44 1625 545 745
www.ico.org.uk